Performance management solutions

Idox Enterprise: Reduces costs and improves performance.

"The difference between excellent organisations and mediocre ones over the next few years will be the way in which they use technology and information".
— Sir Michael Bichard, Chair of the Legal Services Commission

What is Idox Enterprise?

Idox Enterprise is a powerful, visual workflow, performance management and monitoring solution, which enables the rapid assessment of workloads, targets, KPIs and other performance criteria. It allows managers to take simple actions to address workload imbalances caused by peaks and troughs in activity levels.

Idox Enterprise saves time and money because Idox Enterprise is configured to proactively monitor your business in the way you want in order to achieve your objectives.

At any time you will be able to assess the performance of individuals and your team. As well as being able to monitor individual and team workloads. Idox Enterprise provides the tools to enable you to take rapid action to address any imbalance in workloads caused by peaks and troughs of demand. Idox Enterprise enables you to identify tasks in danger of falling behind target and monitor overall performance in terms of national indicators, internal KPIs and revenue generation. In fact, any performance criteria is able to be calculated and monitored based on the data captured as part of managing your business processes.

Idox Enterprise is a solution which enables individual officers to better understand and deal with their priorities, and understand the impact of not doing so, via the provision of early warnings.

Key benefits of Idox Enterprise

  • Saves time by providing a picture of current performance and the tools to address issues relating to performance.
  • Saves money by reducing the time taken to generate, assess and discuss performance reports when compared with traditional reporting methods - over 100 hours per month is easily saved!
  • Provides individuals with the ability to understand and manage their own workload and deal with priority tasks as determined by management.
  • Provides a degree of transparency amongst teams which was hitherto impossible.
  • Improving the availability and quality of key performance and management information, Idox Enterprise allows staff and managers to make the best possible decisions on how their valuable time can be used effectively.