IDOX Web Publishing solutions

IDOX group has a long history in providing Web Publishing solutions to deliver real added value to your business. Our IDOX Public Access solutions are designed to deliver a specific solution in a standard package, whilst still integrating with the look and feel of your existing web site.

IDOX Public Access

IDOX Public Access comprises a suite of spatially enabled, web based applications designed to deliver standard web publishing solutions for specific local authority business areas. IDOX Public Access is easily deployed, is supported as a standard product and requires no customisation other than configuration of the "skin" to suit local branding requirements. All IDOX Public Access modules allow optional customer registration and configuration of profile information by each customer. A customer's profile determines the type of information provided to the customer and frequency with which the information is sent.

IDOX Public Access allows a wide range of searches to be performed including, not just simple address or postcode based searches, but spatially oriented searches such as within an electoral ward or within 500M of a specified location.

IDOX Public Access is available for the following local authority business areas:

Planning - Publication of Planning Application information.
Building Control - Publication of Building Regulations and Building Standards (Scotland) information.
Licensing - Publication of Licence Application information.
Environmental Health - Food premises information (Scores on Doors).

A range of related IDOX Consultee Access applications are also available which provide on line consultation facilities for bodies who are required to be consulted on Planning, Building Control and/or Licensing Applications.

Key benefits of IDOX Public Access

Improves customer service - citizens and other members of the community are able to access relevant information from the comfort of their own home or local library. Tailored information is proactively pushed to citizens according to their stated preferences.
Reduces time and costs - provides a comprehensive self service facility thereby reducing demand on traditional channels such as telephone, face to face contact and even e-mail.
Provided as standard supported products - but configurable to meet local branding requirements.