Environmental Health departments

IDOX group's Environmental Health solutions are used across the UK to support the work of local authority environmental health departments.

The solution provides comprehensive facilities for recording, monitoring and reporting on all areas of work including service requests, inspections, pest control, dog and animal services, environmental protection, accident reports and infectious disease notifications.

Key benefits of IDOX Environmental Health solutions

More efficient and productive management and monitoring of the varied sources of environmental concern.
Fast, professional handling of citizen calls, complaints or questions.
Thorough organisation and scheduling of routine and emergency activities, including inspections and sampling.
Consistent, timely production of assessments, schedules, permits and reports.

Graphical workflow tools flag the most urgent work to officers, and enable managers to allocate and re-allocate work by simply dragging and dropping cases to an officer, therefore ensuring resources are targeted both effectively and efficiently.

Comprehensive reporting facilities are included from real time graphical management reports, simple listing reports to formal returns such as the LAEMS return to the FSA and the LAE1 return to the HSE.

IDOX group's Environmental Health solutions integrate with maps, document management systems and finance systems, as well as other elements of the IDOX Land and Property suite to ensure that the Environmental Health department can provide the most response and efficient service possible.