Housing departments

IDOX Private Sector Housing solutions allow local authorities to monitor their private sector housing stock and target their resources at the most serious issues and the most vulnerable tenants.

The solutions allow recording, monitoring and reporting on all aspects of the service including requests for service, inspections, HMO licensing, Decent Homes and HHSRS assessments, empty properties and housing assistance. Enforcement action, from notices through to prosecutions, is also recorded.

Key benefits of IDOX Housing solutions

More efficient and productive management and monitoring of the varied sources of environmental concern.
Fast, professional handling of citizen calls, complaints or questions.
Thorough organisation and scheduling of routine and emergency activities, including inspections and sampling.
Consistent, timely production of assessments, schedules, permits and reports.

Workflow and graphical report tools help ensure that resources, both officer time and financial assistance, are used in a timely and efficient manner and directed to where they are most needed.