Licensing departments

IDOX group's Licensing solutions allow the full range of local authority licensing processes to be recorded and managed. From application to issue and through renewal, review and revocation, all licence types from animal boarding to zoos, from premises to vehicles, can be managed.

Alongside the processing of applications, IDOX group's Licensing solutions also allows the recording of service requests, complaints, inspections and licensing enforcement action against licences.

Online facilities allow applicants to make and track their applications via a local authority's website saving both the applicant and the authority time and money. Online public registers and online consultations complete the truly end to end solutions.

Key benefits of IDOX Licensing solutions

Consultations with official bodies like the police, and with members of the community who may be affected by the granting of a licence.
Inspections and safety checks.
Notification of licence decisions to all interested parties.
Renewals of regular licences.

IDOX group's Licensing solutions integrates with maps, workflow, document management systems, graphical reporting tools, finance and payment systems to ensure that the licensing department can provide the most joined up and efficient service possible.