Trading Standards departments

IDOX group's Trading Standards solutions are used across England and Scotland by County Councils, Unitary Authorities and London Boroughs to monitor and enforce compliance with trading standards legislation.

Complaints, requests for service, inspection programmes, sampling and enforcement action through to prosecution can be recorded, monitored and reported on.

IDOX group's Trading Standards solutions are an integrated part of the IDOX Land and Property solution, which ensure quick and easy access to data held by other regulatory services such as Environmental Health and Licensing, and allows authorities to take a broader view on regulatory compliance at a individual businesses, so facilitating targeted enforcement on the worst offenders.

Key benefits of IDOX Trading Standards solutions

Optimise management of complaints, enquiries, business advice, investigations, sampling and technical services.
Facilitate the risk assessment process and inspection cycle through automated yet flexible procedures.
Enhance productivity with service request allocation and electronic diary scheduling, including automatic synchronisation with Microsoft Outlook.
Avoid duplication of effort through integration with Consumer Direct and with other UNI-form modules in use at your authority.

IDOX group's Trading Standards solution also integrates with maps, workflow, document management systems and graphical reporting tools, and systems external to local authorities like Consumer Direct, providing everything needed to run an efficient and effective trading standards department in one place.