Idox Environmental Health

As with all of the public sector, Environmental Health is seen as one of the key services that the public value highly. With the need to overcome new challenges, Councils are required to deliver more, reduce costs and identify alternative, more effective ways of working.

We, at Idox, have tailored our Environmental Health brief to provide you with the information you require to deliver the services demanded by your customers. Whether the information you need relates to prioritising incoming tasks in real time, planning an inspection programme, understanding the spatial impact of one environmental effect on another or providing real time information directly to mobile field officers, our solutions deliver.

By implementing Idox Environmental Health, you will enable your staff to easily manage all aspects of their role, including inspecting commercial premises, organising pest control, monitoring outbreaks of infectious diseases and managing the sampling process.

All Idox solutions include comprehensive training; ongoing support services tailored to meet your needs and are delivered in your own language because our solutions are designed and delivered by Environmental Health professionals.

Benefits

Provides a visual, "dashboard" approach to workload and performance.
Manage and monitor sources of environmental concern more efficiently.
Handle calls, complaints and questions from citizens quickly and professionally.
Take a structured approach to organising and scheduling both routine and emergency activities.
Produce assessments, schedules, permits and reports in a timely and consistent manner.
Build a full environmental health profile of an address or area, including relevant information captured by other teams using other Idox solutions, such as Licensing.
Integrates with your existing CRM system to maximise efficiencies.

"We selected Idox group because of their experience of working with other local authorities and its ability to deliver results on a project of this scale and complexity."
— Mark Hanwell, Project Manager, Bromsgrove District Council

"Thanks to a prompt Idox response and on-site training, Idox Enterprise for Environmental Health was immediately installed and being used by key users within a couple of days. The system is already benefiting staff by assisting them with their workloads, helping them to prioritise and also as a reminder."
— Louise White, Systems Manager at New Forest District Council