Idox Freedom of Information

Helping you manage requests for information electronically.

Idox Freedom of Information (FOI) provides you with the technology to help you track, control, monitor and manage all requests for information made under the Freedom of Information, the Data Protection Act and Environmental Information Regulations.

The Idox FOI solution enables organisations to build on their capability, to manage requests and meet the requirements for transparency and accountability.

Together with Idox EDMS and Workflow, Idox FOI:

  • Manages all FOI documentation in one place.
  • Helps you comply with your statutory obligations.
  • Tracks deadlines for requests and allows you to set internal deadlines for responses.
  • Automates deadline notification to staff.
  • Enables on-demand reporting on management information.
  • Manages Subject Access Requests and other time limited responses.
  • Audits all actions.
"Responding promptly to FOI requests is key to delivering citizens' rights. Too many public authorities are taking too long to decide either way whether to release information or to refuse requests."
— Christopher Graham, Information Commissioner

Key benefits

  • Reduction in paper handling & duplication of effort
  • Saves time and money
  • Central management of FOI service delivery
  • Accessible from any location
  • Automates the reporting output for KPI data
  • Electronic redaction of sensitive information

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