Uniform Licensing

Flexibility and control for a varied function.

Given the sheer range of licences for which local authorities are responsible, it can make a world of difference if you give your licensing staff a system that will enable them to handle the variety more smoothly and efficiently. With the Uniform Licensing module, they'll be able to apply best practice consistently to common processes, while easily handling the idiosyncrasies of different licence types.

How Uniform Licensing can help

Implementing Uniform Licensing will make it easier for your staff to:

Consult with official bodies and with anyone who may be affected by the granting of a licence.
Carry out inspections and safety checks.
Notify licence decisions to all interested parties.
Handle renewals of regular licences.

Standardisation and automation

The Uniform Licensing solution streamlines the entire licensing process, from application to authorisation, and enables you to keep a full audit trail for every licence application. It provides the flexibility to handle non-standard or new licence types, and includes a special component for managing the particular requirements of the taxi licensing process.

Enhanced effectiveness through shared working

If your local authority uses other Uniform solutions, you can enhance the effectiveness of your licensing procedures by sharing data without the need for duplication. To help them in the decision-making process, your staff can easily find out more information about properties that are the subject of a licence application, such as details of commercial premises inspections from the Idox Environmental Health solution.

Better service to citizens

You can integrate Uniform Licensing with your customer relationship management (CRM) system to maximise information-sharing between your licensing officers and staff who deal with phone enquiries and complaints.

You can also enable licence applications to be made via your local authority website by implementing Idox Public Access, with Idox Consultee Access giving consultees and members of the public the ability to review and comment on applications online. You'll reduce paperwork and administration and speed up the licensing process even further.

Further details about Uniform Licensing can be found in our brochure which is available for download.