UNI-form Application Consultancy

Support for UNI-form implementation – and beyond.

We'll provide the support you need at any stage to ensure that your core team can configure and maintain your UNI-form solution to meet your business requirements, and that your users can make effective use of the solution's functionality.

Advisory services at implementation or a major upgrade

The success of your UNI-form implementation or upgrade matters to us, which is why we strongly recommend you take advantage of our advisory application consultancy services as a minimum. Your Application Consultant will:

• Guide your core team through configuration requirements.
• Help them apply the training they've received through our training services.
• Help match the system's capabilities to your business processes.
• Provide guidance on creating customised reports and document templates.

Hands-on support to meet your needs

If you need a greater level of implementation support, we can provide a package of more hands-on services, such as:

• Taking responsibility for configuring your system.
• Creating code lists and setting up security.
• Creating effective management reports.
• Being present at your site on your go-live date to offer ad hoc support to users.

Continuing to make the most of UNI-form

We can carry out a functional system audit on a regular or occasional basis, to help you optimise use of your UNI-form solution. Your Application Consultant will:

• Review your business use of the system.
• Advise you on best practice for getting maximum benefit.
• Provide you and your users with efficiency tips and tricks.
• Tell you about any recent enhancements that have been made.

Strategic Annual Review (StAR)

The IDOX group StAR service is a comprehensive functional and technical healthcheck. It produces a documented plan for ongoing improvement of your UNI-form solution. Find out more about StAR.