Uniform Technology Consultancy
Hands-on support at installation, plus help and advice whenever you need it.
Idox group technical support is vital at implementation of your Uniform solution, but it doesn't stop there. You can rely on us for expert advice and ongoing assistance with system maintenance, and for guidance to help you optimise the technical architecture of your Uniform solution.
Ensuring successful implementation
Our Technology Consultancy services will support your Uniform implementation by carrying out the software installation on your behalf. This covers:
- Installing software for test, live and training environments.
- Loading any required base data, such as Ordnance Survey datasets, if available.
- Transferring the system configuration elements from the test to the live environment.
Ongoing support for optimum performance
Our Technology Consultants can give you ongoing help and advice as you use your Uniform solution on an everyday basis. We also offer a range of cost-effective packaged services to meet a variety of frequently requested support requirements. These include:
- Backup Process Audit - review of your backup procedures and advice on improvements.
- Virtual DBA service - regular, comprehensive, remote database monitoring.
- Database Availability service - maximising the availability of your Uniform database.
- Weekend Technical service - weekend system maintenance to minimise disruption.
Find out more
Contact customerservices@idoxgroup.com
for more information.
